ACI has been helping small businesses with their IT needs since 1984.  From desktop support to servers and phones, we have the skills and products to service you!



Our active membership in the Microsoft Small Business Specialist community insures our engineers and technicians are properly trained and certified.
 
   
 

 

   
 
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Managing IT for small businesses is different!

ACI offers a broad range of solutions specifically tailored to small businesses.  Our decades of experience working with businesses just like yours has taught us that the small business owner doesn't want to deal with the "big guys".  We offer personalized service from competent technicians who have learned to work the way you need them to!

You aren't making money or focusing on managing business if you're distracted trying to setup that wireless network or fix that slow PC - let us worry about that! We offer competetive pricing and several packages suited for all small businesses whether you want incident based support or fully outsourced help desk and proactive management.

Our core competencies include:

  -Microsoft Windows Server / Small Business Server   -Microsoft Office SharePoint Server  
  -Microsoft Terminal Services / Application Servers   -Microsoft SQL Server  
  -Email / Collaboration Solutions   -Telephony / VoIP  
  -Policy / security management   -Unified Communications  
  -Antivirus solutions   -Backup & Disaster Recovery  
  -Firewall / LAN / WAN solutions   -Desktop support  
  -Voice / Video / Data wiring   -Racking / Cooling / Power Protection  

Having a properly functioning, secure technology infrastructure can give your business a competitive advantage.  Let our team show you how easy and cost effective it can be!

  • Service / Maintenance
  • Email
  • Backup
  • Phones
  • Applications
  • File / Print
  • Website / SharePoint

ACI offers computer repair services, maintenance, break / fix, troubleshooting, and planning / consulting guidance as either an incident based service, a block of hours purchased in advance, or as a complete solution involving proactive maintenance, monitoring, backup / update / security management and more.

We've been building connections for small businesses for over two decades, and bring the experience of having a large IT shop to your small business for a fraction of the cost.

Contact our specialists today for more information on these services.

Do your employees currently send email to customers from a free (Yahoo, Gmail, etc.) account, and leave you with no way to monitor, backup, or manage those accounts? Perhaps you're struggling to find a good way to share calendar / schedule information or centrally save contacts.

Today's small business owner is finding that a greater reliance on email has made this a mission-critical system. A rich solution such as that offered by Microsoft Exchange Server (included in Microsoft Small Business Server 2008) gives employees rich, efficient access to e-mail, contacts, and calendars.

ACI's email solutions allow your users to utilize Microsoft Outlook from their desk, the internet, or from home / on the road. Mobile device support is also available to allow access from a smartphone, blackberry, iPhone, or PDA. You'll have the peace of mind knowing this email can be archived, backed up, and pre-filtered for spam.

Many small business owners neglect the importance of maintaining and testing data backups...until it's too late. ACI offers a complete suite of backup products and services which can be tailored to your specific business.

At the most basic level, our technicians and work with you to perform backups to CD's, DVD's, or removable hard drives...often times with software you already own but may not know you have!

Stepping up from that, there are several software packages that do an excellent job of backing up servers and PC's using either shadow copies or full disk images. These can often be used to recover your entire PC or server onto different hardware should you experience a catastrophic failure.

Our top of the line solution uses automated online backups to backup your data to a secure datacenter for archiving. This is done over the internet and requires no intervention on your end. We also offer plans encompassing other routine maintenance that include this backup service and monitoring of it for our small business customers.

Visit our small business unified communications area to learn more about how cost effective a full featured voice over IP phone system can be.

Many of our customers are suprised to learn that these technologies can be cost effective even for the small office or home office. You can recognize a significant reduction in your monthly communications bills, particularly if your business has multiple locations, employees working from home, or road warriors.

Select a link below to explore or phone solutions:

Most businesses have at least one software package they consider essential to doing business. Many have this application installed in such a manner that users need to share a computer or share data files to gain shared access.

On the simplest level, a file server often solves this problem by sharing the applications data files. Going a step further, deploying your application(s) onto a server allows you to utilize Microsoft Terminal Services to gain shared access to this application.

Terminal Services will allow multiple users to be in the application at the same time, and provides the added benefits of allowing users to connect to applications from home computers or public kiosks securely. It further simplifies administration by allowing you to manage a single installation of the software, so updates / patches only need to be applied to one system.

Are your employees still emailing files back and forth to share them? Perhaps you have information silos where particular files are saved on specific computers, forcing you to hunt down a specific employee when you need access to a particular file.

All of our server offerings can be configured as file and print servers. This gives you one central location to store information while preserving security and allowing files to be backed up regularly.

We also offer network attached storage devices which allow you to have a slightly limited version of file sharing for a fraction of the cost of a complete server offering.

Contact on of our Microsoft Certified Small Business Specialists for a consultation on the best fit for your needs today!

Whether you have an existing website you need to host on your server or in a datacenter, or need a website or collaboration solution, ACI can help.

Our Microsoft Office SharePoint Services (commonly refered to as SharePoint, WSS, or MOSS) solutions (included in Microsoft Small Business Server) allow you to rapidly deploy an intranet / internet site for use by your employees for document management, blogs, discussions, surveys, and more. The tight integration of this web based solution with Microsoft Office allows you to seamlessly connect to and manage these shared workspaces from any internet connected device.

Common solutions deployed using SharePoint include expense report processing with approvals, document publishing / management with version control and approval workflows, travel requests, and any other manner of custom list data where any workflows or approvals are needed. Additionally, most of our customers using SharePoint have replaced their public / shared folder setup with custom libraries to allow incoming faxes, purchase orders,